Contact First Alert Customer Service
First Alert Phone Numbers and Emails
Toll-Free Number:
-
(800) 323-9005U.S. and Canada
Customer Service:
-
(833) 663-5465
-
+1 905 488 7283Canada
-
+571 492 9744Columbia
First Alert Emails:
Contact Information
First Alert Website:
First Alert Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday 7:00am - 7:00pm (CST)
Saturday - Sunday 8:00am - 6:00pm (CST)
Additional Contact Numbers:
Australia
Fax: (03) 9761 7111
Canada
Fax 905.793.9798
New Zeland
Fax: +64 9 2761798
Other Locations:
Europe
Newell Rubbermaid UK Limited
Halifax Avenue, Fradley Park,
Lichfield, Staffordshire
WS13 8SS United Kingdom
Canada
First Alert (Canada), Inc.
20 Hereford St.
Brampton
Ontario, Canada L6Y 0M1
Mexico
First Alert México
Norte 31-A #48
Industrial Vallejo
Gustavo A. Madero
Mexico City, Distrito Federal
Mexico 07700
Malaysia
Maxsure Trading Sdn Bhd
25, Jalan SS25/24,
Taman Mayang,
47301 Petaling Jaya,
Selangor, Malaysia
Fax:
How Good is First Alert's Customer Service?
Summary of First Alert Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call First Alert?
Product/ Service Question:
- “Broken smoke, and carbon detector”
- “Warranty on my smoke alarm”
- “System malfunctioning”
Request for Information Question:
- “Help with malfunctioning safe”
- “Find out test results”
- “Checking to see if my First Alert extinguisher is still good ... I have it since 2017”
Return/ Replace Question:
- “Alarm beeping, even after battery replaced”
- “Replacement”
- “Safe keypad replacement for model number 2077DF”
Activation/ Cancellation Question:
- “Cancel service”
- “Cancel”
- “Deactivated and still chirping”
Account Question:
- “Making sure account is cancelled at my new house”
- “Can't get into gun safe”
Cards Question:
- “Change the credit card number”
Staff Question:
- “Customer service”
Other Question:
- “Combo alarm went off”
- “Code to safe”
- “Chirping”
Compare First Alert To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.